Olive Garden Headquarters Contacts.
Corporate office contacts for Olive Garden Restaurants, including phone numbers, mail address and Executive Team.
Olive Garden is owned by Darden Restaurants, Inc, which also owns the chains Eddie V’s Prime Seafood, The Capital Grille, LongHorn Steakhouse, Bahama Breeze, Seasons 52, Yard House and Cheddar’s Scratch Kitchen.
Please share your complaint or leave a review, below.
McDonald’s Corporation Headquarters Phone Number and Contacts.
- Company Website
- http://www.olivegarden.com
- Corporate Address
- Darden Restaurants, Inc1000 Darden Center DriveOrlando, Florida 32837
- Company Contact
- Gene Lee
- Position
- CEO Darden Restaurants
- Phone Number
- (407) 245-4000
- Fax Number
- (407) 245-6807
- Employee Count
- 92,000
- Twitter IDs
- @OliveGarden
Darden Restaurants, Inc Corporate Office Address.
Darden Restaurants, Inc Mailing Address.
PO Box 695011
Orlando, FL 32869-5011
Olive Garden Headquarters Phone Number.
Olive Garden’s Corporate Office phone number: (407) 245-4000
Olive Garden’s Corporate Office Fax Number: (407) 245-6807
Website: http://www.olivegarden.com
Olive Garden Customer Service Contacts.
Olive Garden Toll Free 1-880 Number: 1-877 500 9706
Olive Garden Gift Cards: +1-800 248 4935 (Gift Cards – USA)
Olive Garden Gift Cards: +1-888 888 3341 (Gift Cards – Canada)
Olive Garden Customer Service phone number: +1-844 645 6925
Olive Garden Guest relations: +1 800 331 2729
Olive Garden Customer Email Address/Form: Olive Garden Email Form
Olive Garden Executive Team
Gene Lee
President & Chief Executive Officer of Darden Restaurants
Dave George
Executive Vice President & Chief Operating Officer
Dan Kiernan
President, Olive Garden
Rick Cardenas
Senior Vice President, Chief Financial Officer
Chris Chang
Senior Vice President, Chief Information Officer
Susan Connelly
Senior Vice President, Communications and Corporate Affairs
Michael Beacham
Senior Vice President, Franchising — President, International Operations
Matt Broad
Senior Vice President, General Counsel & Corporate Secretary
Todd Burrowes
President, LongHorn Steakhouse
Brian Foye
President, Seasons 52
Ian Baines
President, Cheddar’s Scratch Kitchen
Sarah King
Senior Vice President, Chief Human Resources Officer
Michael Kneidinger
President, Yard House
John Madonna
Senior Vice President, Corporate Controller
John Martin
President, The Capital Grille and Eddie V’s
Doug Milanes
Senior Vice President, Chief Supply Chain Officer
Rich Renninger
Senior Vice President, Chief Development Officer
Bill White
Senior Vice President, Treasurer
John Wilkerson
President, Bahama Breeze
Please share your complaint about Olive Garden, or leave a review, below.
I like your steaks
The food was so bad it was over cook I sent it back through a manager and he bought the new food out and it was over cook and burned the salad was flooded with dressing. Wow Olive Garden has really gone down hill. If I was rating this company on food quality I would give it a zero
While parking to dine at the Olive Garden on Walmart Way in Worcester, Mass. I noticed that employees from Olive Garden were carrying in milk, broccoli heavy cream and other groceries into the back of the building (assuming the kitchen). We decided to go to the bar and stick to the apps that we hoped weren’t purchased at Walmart as I could’ve gone to wLlmsrt myself instead of paying 5x at Olive Garden. What I saw made me pay close attention to how this place was being run. I do this often to every resturaunt I go to. The entrees that people ordered looked awful, I suppose the cooks can only make due with what they have. However, the supervisors were aful to their employees, nothing disgusts me more than a supervisor treating employees like dirt. If my husband wasn’t with me I would have confronted them myself. This place needs a total rehab I don’t know what happened in the last 2 months but I won’t be back. It’s disgraceful when a kitchen is run so poorly and the employees try so hard to make due with poor leadership decisions. Obviously the fresh ingredients are missing if he’s sending employees to wall mart? What if one got hit by a car or slipped and fell coming or going to Walmart??? I don’t know any last names but Chris is one of the supers and Edger is the other that I heard them call themselves. They are ruining your reputation. A HUGE difference between worcester s three ring circus and your Framingham and Enfield professional locations. I won’t go back to Worcester, those are not bosses or leaders they are BULLIES!! Good luck I hope they don’t shut this location down.
Immoral Employee
Can someone from the corporate office post a email address? I have a complaint against an employee at the Lake City location. This employee had created a potentially dangerous situation and possible opening Olive Garden to a liable incident.
THERE WAS A SCREW IN MY SPAGHETTI AND I AM DISABLED I CHIPPED FRONT LEFT TOOTH..I GAVE THE THE SCREW BACK THEY FOUND IT SOOO GLAD..BUT THEY PULLED A FAST ONE AND WOULD NOT PAY FOR TOOTH TO BE REPAIRED im out of 895.00…litte Did I KNOW THERE INSURANCE COMPANY I THOUGHT WAS GIVING ME FOR PAIN AND SUFFERING…500.00 IT DID NOT PAY 895.00 FOR TOOTH..I WILL CONTINUE TO SHARE MY PHOTOS AND STORY.z I CANT AFFORD THEIR MISTAKES.
MRS WADE 207xxxxxxxx
Your restaurant in Eastpointe Michigan gave me the worst service that I have ever had in any restaurant. It was on Memorial Day Monday maybe 10 tables were taken in the whole restaurant. And service was at a snail’s pace at best. Took 15 minutes to get our drink order which only half the order came to the table. Then after another 15 to 20 minutes while still waiting for a drink order our food order for appetizers and such was not taken. At this point I went looking for a manager. At that point I did not like the attitude that I got from your employees which I was still, at that time. The end result was I gathered my party went to another restaurant walked in to aim extremely busy restaurant got seated immediately drink order was taken delivered immediately appetizer order taken delivered immediately and our food order was taken. This Steakhouse was extremely busy and extremely satisfying. As for me I will never patronize and Olive Garden restaurant again and everybody I get into contact with will know about my experience at Olive Garden
spent 75 $ waited too long for food asked for Alfredo dipping sauce and they acted like we asked for fold.charged us 5 $ for a little spoonful. food got cold.staff and manager not accommodating or nice . never again.
Albert Pantaleo
8xxx Alwardt
Sterling Heights, Michigan, 48313
(586)977-xxxx
To Olive Garden Italian restaurant, my name is Al Pantaleo 6/15/2018 Friday my family of 4 all went to our usual place Olive Garden, we go there about 3 times a month, we know the waitress and like her. we are seated and we all order the same thing soup and salad we love it…lol all was very good. and the price is fair, but we had a Gift card for $25.00 .. I receive Gift cards all the time and ask for Olive Gardens ones, and then we wanted to split the bill in half. Our bill came to $59.07 a fair price, we also had a 15% off Couponed, we did not know how to do this with the Kiosk the company has and our waitress did not know eater so she went and got the manger to help, a young man came over and said ( WHATS THE PROBLEM ) he was about 25 years old and was annoyed, we told him we had a Gift Card and we are looking to split the bill and use 15 % off Coupon, he looked at the Coupon and said it’s not his and we are NOT going to honor it ( PAY YOUR BILL AND LEAVE ) enclosed are copies of the Coupons we got angry with him and he then said ( WE MADE THE Coupon UP ) on some kind of computer…. I was pissed at that point. This was the only time we have ever had any kind of a problem, I paid my bill and left. (( we were all very embarrassed )) by this person his name is Stan he was the manger 6/15/2018 at 19:43 my ticket, Donna S was very good and embarrassed for us she said. As a customer of your company I never was embarrassed like this before, You / your company should know how some of your consumers were treated. I own a business with 5 people and want to know how my clients are being treated this is why is sending this to you. Please help retrain this person or remove him.
Thank you for your time / Here are the Coupons he claims we made.
Albert Pantaleo
I had a wonderdul experience with my wife, Raeven. The food was great; fully cooked and warm. Served in a timely manner and the server was absolutely amazing and astoundingly attentive but not abbrasive hah. Diana made us feel at home and helped my wife and I make the decision to come back every other week and absoultely look forward to the experience. THANK YOU DIANA M! Check #61341
TID: 7344761
Server: Diana Morales
P.s. PLEASE contact me to give this wonderful server what she needs to recieve the recognition she deserves!!
I eat at Olive Garden at 925 Alta Mere in Fort Worth, Tex. 4 to 5 times a month. I also dine at a Subway that is located behind Olive Garden. I was in Subway several days ago when the manager from Olive Garden came in very upset that several of his employees were told not to park in front of Subway. Your manager was very rude and told Subway employees he told them to park there. He said his employees needed a place to park and there was plenty of spots in front of their restaurant. What is wrong with parking in their own parking lot? His attitude was anything but professional. His aggressive manner will keep me from dining at Olive Garden again. Every restaurant needs parking spaces. Subway has six, and your manager thinks he is entitled to all of them. Really bad management.
This is definitely NOT a complaint! I just want to share how Alison Suits took what could have been a disaster birthday celebration and made it very pleasant. This occurred at your Florence, Alabama location on July 16th. I had called on two occasions to confirm our reservations for a birthday party on July 16th. Apparently the date was written on calendar for July 18th. I was very disturbed that the staff was not prepared for us but within 10 minutes we were seated and service began immediately. It was a most pleasant night with excellent service. Alison was most professional with her accommodations and apologies. We certainly look forward to enjoying more meals at this restaurant. Food was delicious.
Bristol VA. Our party went for buy one, get one. I understand that that the get one is pre-made and cannot be substituted, but being diabetic, I asked for whole wheat pasta for my in restaurant one. I was told they couldn’t do that. (They always had in the past) I asked to speak to the manager thinking the server didn’t understand. He was horrible! He told me if I needed gluten free, he could substitute that, but not whole wheat. I said “Let me get this straight, you can accommodate for one disease, but not for another?” He lectured me like a two year old. Everyone (except me) had wanted dessert before we went in, but we left after our entree because our mood had been destroyed. They even overcharged me, but I paid rather than argue a second time. Most restaurants will accommodate if your request is reasonable. The food wasn’t even good. Everyone in our party said they were finished with Olive Garden!
I ate a one of you resturants at2272s1300theast salt lake city
I ate at one of your resturants I had sever allergy recaction 1306 2272s1300th east salt lake city
While eating at Olive Garden in Newport News, VA, last evening. The service was extremely slow, like one item at a time-bowl of salad, then bowl of soup and finally breadsticks. No salt or pepper, had to get up and remove shakers from the bar. We took our buy one take one with us, and paid for unlimited soup and salad. We were seated in the bar area and observed the manager gather approximately 7 or 8 employees to the bar (all at the same time) and watched them all partake in a orange slushee type substance, out of individual condiment-type plastic containers. I might add our waiter had made the statement he just graduated high school. We were there for 2 hours: had two bowls of soup, two bowls of salad and 2 – 3 piece servings of breadsticks. Our previous visit we were showered with the cheese being grated, to the point of having to stand and brush it from our laps, as the waiter continued to grate more. All without a complaint. But, to consider the possibility that management may be providing alcohol to minors is something you really should be concerned about.
I have a picture of a marinated fly in my wife salad.
Gian Paul Bxxxxxxx works in Olive Garden in Citrus Park in Tampa, Fl.
He is sick, he has Chron’s Disease n has no insurance n he is overworking out of necessity.
He works every weekend n he is married, has a 1 year old child n his wife is 2 months pregnant.
She asked him yo leave this job, at Olive Garden n he refused n left the house.
Please fire him, he is destroying his life. He is underweight n killing himself for overworking at Olive garden. He works every weekend until 11 pm and sometimes he has double shift n has no time to eat.
We will hold Olive Garden responsible for his health and he dies it will be Olive Garden’s responsibility.
He has to do his treatment n could not do it since this company does not have any benefits. He has no insurance and since he has not been treated for months he has no energy and he is depressed.
Let him go, immediately
He is destroying his life
cc:
Atty. David Thorpe
The food was disappointing the last time I went but the service was good. The soup was watered down completely.
Where can I find your red wine balsamic dressing? I do not seem to be able to find it any where ? I would like to buy some. Can you PLEASE help me ???????
Ive been trying to order a takeout dinner from Olive Garden in Mt Juliet tn and have been hung up on 3xs. This is very unacceptable and will not be tolerated. I am in the customer service business and if i treated a customer this way Id be looking for a job immediately. I know its friday night and this store is busy but now I’ve been on hold for the manager for 8 minutes. Id like a callback or email sent to restaurant 1751.
I want to one of your restaurants located at 101 North Brand Boulevard Glendale California 91203. There is numerous tables open as well as cleaned off but yet the hostess wanted me to wait. I pointed out that there was tables open he said those tables were not available. Needless to say I did not wait I want to California Pizza Kitchen and had my brunch. I can’t see the need for making your customers wait when there’s no need for that
Can you please tell me if you use the same boiling water for gluten free pasta as regular pasta as been told my many people you do also by some employee s that you do I am allergic to gluten
I recently bought a 50$ e gift card from Green Bay Wisconsin Olive Garden for a friends birthday, when her and her friend went to eat and use it the manager and employees treated her with the most disrespect she’s ever gotten and it was her birthday😡 not only would they not help her figure out how to use the gift card but they blamed me the purchaser for not following the direction which I only bought it and had the email sent to the recipient. For me to spend 50$ at your restaurant only for my friend to be treated like she didn’t matter as a customer is rediculous and I will not spend anymore money at Olive Garden
Hello! I wanted to share information about an awful attitude of Olive Garden worker at Monroeville, Pa (15146) location. We were planning to have a dinner there. Upon entering the restaurant we were not welcomed, instead, we faced with a displeased reaction of the hostess. She was talking to some other workers, and it took about 10 minutes to get her attention. Finally, when she ended her conversation and came back to her stand to greet customers, she started to welcome people standing behind us in the line. She skipped our family and just ignored us, leaving us very upset. I would say it was a racial discrimination. People behind us were suprised too. They said that we were first in line. As that situation made me feel very dissapointed, we left the restaurant.
My main complaint is about discrimination of the customers. I’m asking you to train your workers so they don’t humiliate other customers. Thank you!
I was wondering if the Olive Garden restaurants use the same boiling water to cook normal pasta then reuse it to cook the gluten free pasta as I have heard this from numerous people also from employees that work in the Olive Garden restaurants I think this is really bad as it’s cross contamination and can cause a serious reaction to people with gluten free allergies
As someone asked is it true the same boiling water is used for the gluten friendly pasta as normal pasta in Canada . If so it wouldn’t be gluten friendly.
Please open an olive garden in magnolia tx would do great no great restaurants here !
Please,please put a Olive Garden in Dickson , Tennessee. Nashville is growing out this way and we have no Italian restaurants even close to here.Everybody I have talked to wants one. Believe me you will have plenty of business.
I do not have a complaint I have a compliment. I visit Olive Garden 29602 on October 29th 2019 location 6615 Airway Boulevard in Southaven Mississippi. There were seven of us at the table we were there 2 go to a funeral of my brother who on his deathbed at that time .He passed Nov 1, 2018 we were there at the restrant. The young man that was there took all of mymy 7 sisters mind completely off the death of our brother. one of my sister’s birthday was that day , he even sung happy birthday to her. We appreciate that young man so much we talked about him all the way as we drove 2 hours back home his Pleasant atitude kind condolences, smile and appreciation that he gave us, help us go through the trials and hurting feelingl of losing our brother. the young man was named Bryant. He made the atmosphere changechange.We enjoy the meal and we thank you for that staff
Please put a Olive Garden in Dickson tn. We don’t have an Italian restaurant within 2hours from here. I can tell you that you would have more business than you could ever believe. Everybody here says the same thing. Thank you.
Been going to Olive Garden for almost 9 years but the Olive Gardens in Orlando Florida on Sand Lake Road I called order to go little after 9 in the girls will answer the answer the phone or employee was very rude I always call a little after 9 to order the go I never had a problem till November 28th this employee who answered the phone was very rude they don’t not take no more orders after 9 which I say that bs I’ve always called after a little after 9 and always had order to go and would no problem but this employee made a problem at this is how you run your business when employee like this I was very disappointed in Olive Garden’s tonight November 28th I was looking for it for food
I have always enjoyed coming here with my family and having drinks as well as enjoying the food except for today, I have used my drivers license as my identification to verify my drinking age , my sister used her California Id and while I tried using my Arizona one which this place is also located in the server said he can’t accept my is I asked why if I have used it at every restaurant for the past year he went to confirm with his manager which name is SHERRY sherry explained she couldn’t accept it because it was not horizontal and she has not gotten any email saying she can accept drivers license which is crazy if the law can accept how can’t a restaurant accept it ? She kept telling me until something changed in her emails she couldn’t accept my drivers license I told her how can you not verify with my drivers license it clearly has my DOB and and all the info needed to verify I am able to drink yet I did not get my drink I then asked if we can move to a bigger table or add another table to ours because my two brothers were going to join us and the server asked his manager if he was able to and she told him no because it would be in there way then the service was terrible it took them so long to take our orders and bring us to go boxes when asked I couldn’t believe how bad the service was I then started to think it was discrimination because I my family was the only Hispanic table in there and everyone else was being served so much better I am so disappointed of this so called manager sherry Olive Garden at YUMA ARIZONA
Dear Olive Garden management,
We had a party of 10 eat at the Joplin,MO Olive Garden this evening to celebrate a birthday.
I was curious about the lobster and shrimp mac and cheese on the menu and asked the waitress if it was as dry as it looked in the photo. She assured me that it was very creamy so I ordered it.
What I received was a bowl of pasta sitting in a buttery SOUP..not a creamy sauce. There was a reasonable amount of shrimp and approximately 1 tablespoon of shredded lobster! The menu photo shows chunks of lobster claw which made the $18.99 price seem reasonable. That is not at all what was served to me..we actually passed the bowl around the table so everyone could take turns looking for the lobster.
The manager was brought to the table by my request. He informed us that Olive Garden is a pasta restaurant-not a seafood restaurant. When asked why it didn’t look anything like the photo he informed us that they SHRED the lobster before they add it to the pasta. He then went on to give a speech about how they actually sell more chicken than the popular chick-fila.
He never made any offer for a discount or substitution of a meal..no apology or offer what so ever.
If I had been dining with just my husband this would have ended differently and I would have been rude as hell to this ridiculous manager..but we were there to celebrate my mother-in-law’s birthday and the situation was awkward enough.
Our bill was well over $150.00 and we tip generously because I feel the wait staff shouldn’t be punished for the crappy food.
You will be getting many more complaints if you don’t change the misrepresented photo on your menu. This is a horrible dish..was not anything like mac and cheese..it literally was sitting in a thin soup with nothing coating the bland pasta.
Please consider educating this Joplin store manager regarding his management skills..he is sadly lacking in this department.
And..if as he says..you are a pasta restaurant-not a seafood restaurant- then please remove the seafood from your menu.
Sincerely,
Kathleen Brown
[email protected]
I had the displeasure of dining at you location on west 88th Ave in Westminster CO last night. We had a reservation for a group that was made well in advance. We were seated over 20 minutes after our time. Our orders were taken but only half of our group received their food, one side of the table. The other half had to sit there and watch the first half eat. The manager (I presume that is who she was) finally came out and mumbled a sort of apology and said the kitchen goofed and food would be out soon. Reservation at 5:00 first group served at 6:00 second group 6:20. All the food was lukewarm even the food for those who had to wait. Water and drink refills non-existent. No offer of a discount or coupons for future visits, desserts etc. to those who had to wait. But they were VERY prompt with the bill. Extremely disappointing visit.
I ate at Olive Garden Monday December 3, 2018 at the Reynoldsburg Ohio location. I asked for a sample of wine, the waitress proceeded to argue about how she had worked there three years and they have never given a sample and continued on telling me at length how that would be illegal etc. I was with my cousin for a nice lunch not a demeaning lecture. I asked her to contact manager but that never happened to my knowledge. Then at end of meal she said that iPad type machine wasn’t working and couldn’t give me a receipt unless I had to have one which by that time I said “that’s okay” and left. My cousin and I were there Monday about 1pm for lunch. I did not get her name I think because I was taken about this conduct. I have been to Olive Garden and have never had a problem.
I am so disappointed. On November 20, 2018 I went to the Olive Garden on the East Blvd in Montgomery,Al. I visit this location two to three times weekly. I honestly had high respect for this restaurant. On Nivember 20, 2018 I went to this location and ask for the manager, I was approached with someone that identified himself as QC and stated he was the manager. I request to reserve the meeting room on Dec 8, 2018 at 3:00pm. Mr. QC stated that will be fine, and I will make sure I write you down fot that date, I ask do I need to pay anything and he stated no. On Dec 2, 2018 on a Sunday, myself alone with six others dined in and I once again ask the manager, a young black female to confirm a reservation for me for Dec 8, 2018 at 3pm, and she returned and stated, we have a Minister Ida Foreman down and I stated ok, that’s me. She also showed the room. I felt confident until today. At 3:02pm I arrived at this location on Dec 8, 2018 and was told my name was not on the list for the meeting room and another group was their. How could the employee tell me Minister Ida Foreman name was down for the room when asked on Dec3, 2018 and I didn’t even tell her my name she came back to my table and told me what she saw, but today I was told my name was not listed. I had 15 people waiting with me. But it gets worst, the manager a black female with short hair said I will put you all in a different area, we was sated at 4:15pm. A young white male came to the table 20 minutes after we were seated, and took orders for drinks, and stated another young lady will be assisting him. He brought bread with no plates, and one drink, tea with something black floating around in the glass. And one table he didn’t even bring bread to. His assistant finally showed up with a very ugly attitude to go with her ugly face. I usualły visit Olive Garden two to three times weekly and always bring out of town Minister their, but I promise you I will never put my feet their again, and I am going to share my experience with the congregation, and other Ministers as well. By the way four Minister were with me today, and none of them could believe the experience in which we endured. Terrible, terrible and terrible. While we was sitting their waiting on a waiter, one of the Deaconess google The juicy seafood, the restaurant next door and we went directly over their and spent a total of Six hundred plus dollars. Again I am and was highly disappointed with the entire experience and have no plans of ever returning.
My wife and I was at your Olive Garden eating our dinner on 12/ 08/18 I had orderd chicken gnocchi soup chicken marsala I had taken two bites and saw a persons hair in my chicken marsala ask for the waiter to take it because after that no longer was hungry tried to stay humble but I have not eaten all day ,finally the manager came out and ask me can they make me another dinner and after what happen I was really thinking how the kitchen was ran and how clean it was,so I kept the soup later that night I COULD NOT SLEEP my stomach was in upset aches pains had diarrea really bad up until SUNDAY night I know I had food poisoning , hope to GOD somebody takes me serious this was one of my favorite places to eat for my family and I hpoe you make me feel like giving it another chance . GOD BLESS !Miles Mckee 2009 Schantz,Ave. Kettering,Ohio 45409 The store was Olive Garden at the Dayton Mall
My manager Joel at the Olive Garden in Co Op city in the Bronx wrote me up for poor performance for leaving at my scheduled time yesterday for not being checked out my a manager and that same day he had a line cook known as Jonathan walked in the middle of his shift without a managers permeation and was not given anything but a phone to come back when he clocked out in the middle of his shift. Joel didn’t tell this man anything. I feel like Joel is discriminating against me and i should take legal action because this isn’t right . That a man walked out in the middle of his shift and didn’t receive not even a write up nut when i left at my scheduled time i get a write up. If you have any questions you can contact me at 914-374-xxxx.
Hi my name is Joshua Watkins on Sat Dec 8th I was with a party of 12 that was booked in advance by Minister Ida Foreman. She reserved a room that was apparently double booked and the other people was given the area.we arrived at 3pm and was not seated until 4:30 and no one came to our table until 5 15. We got bread no plates even at 6 00 no one took our order and we departed to the Juicy seafood establishment next door. I was dissatisfied and totally disappointed being that I’m a regular customer
On Nov. 25th I purchased 2 large family size salads at the cost of $40.00 plus tax. The salad consisted of lettuce, a few tomatoes and onion rings on the top. If you were lucky you found a black olive. Once the first person took their salad the only thing remaining was the lettuce. I have ordered these salads every year for our after Thanksgiving family celebration but this year I was very disappointed. We wrote a letter to the manager of the restaurant on Midlothian Turnpike but never received a response. My home address is xxxx Nambe Circle, N. Chesterfield VA 23237 cell # 804 307-xxxx and home number 804-275-xxxx.
Thank you,
Tom and Helen Shook
Ordinarily I enjoy the food but tonite my husband ordered a steak and when it came it was rotten. I thought maybethere was a sauce on it so I tasted it and it was ROTTEN. THE MEAT EVEN SMELLED. So he got sick to his stomach and we told waitress and she took it away she offered to get him something else but he was nauseous at that point. So she said a manager would come over. My sister and I asked for to go boxes cause we couldn’t sit and eat in front of him. It took about 30 minutes to get boxes and my sister wanted dessert dk she orders that. Still a manager hasn’t come and it’s now been about an hour So after we paid our bill we left! Very bad customer service. And very very bad to serve.food that is so obviously rotten. I’m very upset, our entire meal was ruined and we had to spend$70 for the BAD experience!!
Last week a horrible situation happened at the Farmington, NM Olive Garden. To start with my husband and I were the very first customers that this Oliver Garden had when they opened their doors for business and we have been going there every Friday for years. Before that we drove to Albuquerque, NM twice a month to eat at Olive Garden. We love the food, but, Last week an employee was fired (which she should have been), she called her boyfriend and he came to the restaurant and started a fist fight with the Manager on duty. The manager is gone and the violent employee got to keep her job. Is boosting all over town that if you get fired, just beat up the manager and you can keep your job. We will NO LONGER support Oliver Garden in any way shape or form. I will NOT support a business that condones violence. This really hurts us, but as long as that employee is still allowed to work there we will no longer support Olive Garden. We own two businesses and we have a zero tolerance for this kind of nonsense.
My family had went to the olive Garden in Greensburg this evening and we had a horrible experience. We were told 45 min wait and we waited an hour and 45 min. There was people coming up & asking how much longer saying they were waiting over an hour (mind you they came in AFTER US) & they would seat them. We asked how much longer & was told there was 7 ahead of us it would be 10 to 15 min. We waited another 45 min & asked again & they skipped right over our name & said we will take you now, the person who seated us said sorry about the confusion. We finally get seated & waited 15 min until our waitress came over, we had enough time to look threw the menu & order our drinks and meals at the same time. She took our orders & we told her we also need sugar for our teas cause there was none on the table at all. It took us 15 min to get our drinks & salad & breadsticks. We asked again for sugar still didn’t have any. Then our salad had no dressing on it, it was completely dry. She finally came back we asked for sugar again & told her our salad didn’t have any dressing on it she went & got us a little bowl of dressing for 5 of us, we told her we all needed dressing, I told her to just take the salad & get us a new one with dressing. Then a waiter brought out our meals about 45 to 50 minutes later. When our waitress finally came to check on us we told her my son didn’t get his chicken tenders & he had all his other food gone before she came over. Then she brought our checks & said she was sorry she was upset & a wreck tonight. She also had a extra drink on our slip that I didn’t notice until I got home, guest 3. We only had 3 people on our check & my parents that were with us were on there own check. Our check has guest 2,3,4,& 5 . Guest 2,4,&5 are correct but we didn’t have 4 people on our check. I have never had this kind of service at an olive Garden before.
Every year my family goes here for birthday dinner. Well last night was the worst meal I’ve ever had there. Food was not hot, and it was dry. Salad was not up to par, first one no croutons second one did. We ate because every was starving. On the table they had the 2 for $12.99 waitress advise they weren’t running that any more and should have been taken off table, do you think she removed it then. NO. So they were going to give dessert for all the trouble off menu, anything what my daughter wanted they were out of should have told her sooner anything but, sorry we are out of this item. Waited 45 minutes in line, so yes they were busy. But no excuse for food being terrible.
Olive Garden # 1616, 12370 S. Freeway, Burleson, Texas, check # 17185, table 254, on 1-5-2019. The food was good. My complaint is on the service. The waitress wasn’t bad in a way, However, it was more on how she handled herself. The drink coaster was basically thrown our way versus setting it on the table. The drink straw was the same thing. When the plates were ready, they were handed to the other folks on the table to pass to the recipient who ordered. Maybe I am being overly sensitive, but I don’t feel this is the way anyone would want to be served!!! The lady was nice however, it was her mannerism in serving us that bother me. Maybe that routine would work at a comedy club. In short, we need to do better. Thanks
Please consider putting a restaurant in lewiston I’d or Clarkston Washington. We have 4 collages with in the 4 town’s in the 30 mile area. We don’t have any Italian eating place. We have to drive over 2.5 hours to find an olive garden Please consider the area. You won’t regret it
I am writing this with concern for any employee with any type of disability. Dyslexia is a type of learning that affect thousands of employable individuals who, general, are over overachieving individuals. Recently, a young man with reported, upon employment with the company, dyslexia, was let go for management misunderstanding and poor communication, who was set up for failure. During employment, his dyslexic was shared with fellow employees resulting in taunting of his disability. He was a very dedicated employee who put his heart and soul into his work and worked hard for promotions. He must have been an intimidation of future advancements for a particular Supr/mgr personnel to set him up then ‘cover his own backside’. The employee had earned many pins and pats on the back and words of encouragement for his performance. He was just a time clock puncher, but, a dedicated employee with a career mind. Unfortunately, Olive Garden has given away, without sufficient investigation, an employee who was an asset to the company. As was shared an employee 3months prior was also let go, or, as shared with me, ” set up and fired”. Thank you, Jeannie fox
Why wasn’t my complaint/concern posted?
To Whom It May Concern,
On Saturday, January 12,2019 my boyfriend and I had lunch at the Olive Garden at 15090 W. 119th St., Olathe KS 66062. I order the chicken & shrimp carbonora w/extra peas and onions and my boyfriend ordered the Tour of Italy only to be told by the waiter that the manager said due to a large order that there wasn’t anymore lasagna. He gracefully changed his order to a ravioli & chicken pasta dish and asked if he could receive a discount on his meal since he really wanted the lasagna. Our waiter (who was very polite) asked the manager about discounting his meal. She came by our table and said that she would have a Tour of Italy ready to go for him by the time we were ready to leave. When she walked away, we were thoroughly confused as she instructed our waiter to tell us there was no more lasagna due to a large carry out order but, she said that she would have that dish ready by the time we left but we have just requested a discount on the meal. When my meal arrived, there was no red peppers or bacon that was shown in the picture and because we had waited so long for our meal and my order was wrong and he couldn’t get what he wanted, we again requested a discount. However, what we received was a Tour of Italy for him which looked like someone threw up the lasagna on his take out dish and my remade chicken and shrimp carbonora was made correctly but with spaghetti noodles instead of the angel hair pasta. We had tickets to see a movie that we were waiting to see all week but, because I had to sit and wait an extra 30 minutes for our remade meals we missed the 1st 20 minutes of the movie. When I asked a 3rd time why we couldn’t just get the discount, our waiter informed us that he tried to ask his manager to apply the discount but she was insistent on remaking the meals. This is not the first time that I have ordered the dish I always get and it was incorrectly cooked. Each time we go there either the peas are left out, the pasta type is incorrect or some other ingredients is left out. About a month ago we went to the same location and the sauce in the carbonora was very runny. My boyfriend made a comment to a male manager that was there about the sauce looking runny and smelling spoiled. The response we received from that manager was shocking. He responded by saying, “it’s possible”, took our dish and walked away.
I absolutely love Olive Garden (we both do) but after this last experience, I seriously doubt that we will go back there is we have to spend our hard earned money on subpar dishes and nonchalant response from people that you have placed in positions of management. I would rather go to another Italian restaurant locally and let my friends and family know not to go to that particular location. The only other location in Overland Park, Kansas is off of 95th Street but, the swage smell inside the restaurant keeps us from going there .
Got a plate of rat xxxx at your branson restaurant. i am a very good LAWYER HEADS UP
I was hired by Olive Garden at store #1747 located at 2930 E. German Road Chandler Arizona 85286. Phone 480-726-5137. My clock number was 169. Hired as dishwasher and worked 2 days {1/09/19 & 1/10/19}. I quit because they had me cleaning restrooms and toilets with feces, taking out trash, scrubbing lobby floors and picking up trash in front of restaurant. I worked from 8am-4pm and have yet to get paid. Can this re resolved??
We went to the Olive Garden in Middletown Ohio about 6 Pm 1/21/2019 and waited about 5 minutes to be seated. We sat down and 10 minutes goes by and no one acknowledged us. One waitress started cleaning off a table to the right of us. Then she went to the table beside us. We finally just got up and left. There were lots of tables open so we figured they must have been short handed. If they were then they shouldn’t have seated us.
My husband, and I went to Olive Garden in 1246 Old Country Rd 11590. We had been there quite a few times, but we never had service like today. Lindsey M took care of us she just made our night I was watching her the way she treated us, and every other table she had. Just on top of everything asking do you need anything her presentation. Like I said we were not ever treated so nice before today. We always complain about the service, but there was nothing to complain today. People like her should be commended, and recognize hope that you guys will keep her there, and maybe she can one day be manager. So she can show every staff member how to represent your Company. I think it was restaurant #1455 in Westbury.
Are there any plans to put an Olive Garden in West Nashville/Bellevue area in Badhville Tn? We really need one. Bellevue One would be s great place to put one.
This is my second complaint for the same incident. I purchased 2 large salads the Sat after Thanksgiving. The salads were not what I had ordered in the past. They consisted of all lettuce with a few toppings. The lettuce was fresh but once the first person took theirs, it was just lettuce. Someone from the restaurant where we ordered these, the Midlothian Va restaurant said they would send us a $50. gift card, which as of today we have not seen.
Classic lasagna was the worst I have eaten since the military which you could not call lasagna. The bottom piece of pasta was old or bad or? It was as hard as a rock and discolored. I ate what I could being it was almost uneatable. We told the server but all he said was he did not know why it was like that. It looked fine until you tried to cut into it. Very very disappointed. Wife’s birthday was ruined by this. $15 for something uneatable is just ridicules. 3 Olive gardens in El Paso and 2 are not worth visiting and the other is 30 miles away. Looks like we will be going elsewhere for awhile. 🙁
I love the new dish that came out recently; the Macaroni and Cheese with Lobster and Shrimp! I got it as many times as I could. I tried again today only to find out its not available anymore:(. Please, please bring it back as a permanant item choice!!!!!!
I’m a former employee, I called the Olive Garden in Barboursville Wv where I use to work to get them to change my address, they gave me a total rewards number to call, I called them and gave them all my information just for them to tell me to call the restaurant back… so I did, and they gave me another number which is another total rewards number, after giving them all my information again they tell me to call the restaurant back again! I just want to update my address to have my 18-19 W2 sent to me, I shouldn’t have to go through this at all!
Arrived at our local Olive Garden at 11:00 am. We were not seated until 11:15. We were told a server would be there soon, that they were all in a meeting. I feel this was uncalled for. If the manager wanted a meeting beforehand he/she should have had the servers come in 15 minutes earlier or have the restaurant open at 11:15. This was an inconvenience as we had an appointment to get to after our meal. Not at all happy about this experience and will be going elsewhere for our meals.
Yes i went to the olive garden on Washington rd in a augusta georgia. I ordered your famous lasagna with extra meat and a soup to go. When i got there my food was not correct so i had to send it back. I ordered a drink from the bar long island ice tea which was suppose to be top shelf they got that wrong. A manager came out but she was no good help on the situation. I was so disappointed with the service i walked out. I work hard for my money like they should. All i wanted was something to eat to go. I hope someone address this problem for me.
I visited Olive Garden #1625 I D # 5513 96061 9709 was told by the General Manager never to come to his store @ 3666 Atlanta Hwy Athens Ga 30606 because he makes mistakes with my orders was changed for side of pasta which I never order and He forgot my soup he stated he can not make me happy (if he does his job right than there would be no complaints I feel he need to be fired @ this location I hope there will be an investigation about this attack towards me in front of his employees because it’s all about taking care of the customer ( customer one)
I was in the Sandusky Oh location tonight and ordered chicken parm and ended up getting lasagna. Very small portions, not worth the money and ended up getting charged for something I didnt even order.
I took my family out to eat at the Mentor Ohio location last night February 11, 2019. They were out of the special we wanted and reason for coming. Service was slow. we received our food 1 hour after ordering it and it looked like it had sat on the counter for awhile. It was an all you can eat special we ordered and instead of asking us if we wanted to switch to another choice the server brings us a duplicate order also cold and had to wait 45 minutes for that. our bill was $158 including tip. We all were so excited about going to The Olive Garden only to be very disappointed. I was so disappointed that I just wanted to let you know. Thanks Kimberly Yanoscsik 440-669-0125.
I was hired for a server position in January for the location in Tracy, CA. The trainer assigned to my group, Molly, was very unprofessional, threatening and degrading. She made statements such as ” I will yell at you and embarrass you if you are not running food” and ” you will be pulled in the managers office if you don’t score above 90″. She also never went over the scoring process other than to say we needed to upsell. She used profane phrases such as “hell yeah” and “hell no”. She did very little food and service standard training and a lot of talking about herself, talked about how much she made in tips and joked about how she bullies the managers. I left after about 30 minutes into the 3rd day of training after she proceeded to give us a quiz and told us when we were done to put a finger on our nose to let her know we were done. I have worked for world class organizations such as Cheesecake Factory and Hard Rock Hotels and never seen or experienced anything like this. I can add more or elaborate further if needed. I just thought someone might like to know what is going on at this location.
I purchase Olive Garden from the Calgary Alberta for my Client lunches this week I ordered $200 worth of food. It was late for my pick up so I didn’t check the order for all items and when I got to the lunch found several Items missing. I called and was told they were too busy to handle my call but to call back later…I did and was told I could come to pick up the missing items then 1 hour after my lunch … obviously not realistic since I was a 45 minute drive away and my clients had gone back to work. I was told if I ever came back they would do something to compensate me for the missing items. I went to the restaurant with my wife for Valentines day yesterday (2 days after the missed order) and asked the hostess to tell the manager I was there and ask her if she could come to my table to speak with me. I was not looking for anything free but I was going to explain I order 2-3 take out meals a week and am a large user of Olive garden and would like to make sure that the orders are checked for accuracy as I can’t come back for missing items. The hostess left and came back and told me the manager was way to busy to see me all while laughing at my wife and myself saying we weren’t important enough. We completed our meal paid and left and to say the least I am quite upset that during the 95 minutes the manager could not find 1 minute to come ask me about my issue and offer to check on the process to send food out the door. I have over the past years been a weekly purchaser of take out product but I am not sure if the attitudes have changed with the new management at your Calgary location for your detriment.
Please keep your 5 cheese fonduta on the menue. I have gone to the restaurant for many years mostly to get that appatiser, but then order dinners. If the cheese fonduta is removed from your menue my family and I may very well spot going there.
Thanks you,
rf
I came to the location in san Bernardino ca and the hosts told me 1.5 to 2 hr wait. I was told to come back in 1 hour to get a number. I came back and received #82 and was told the buzzer works in the car, I came back inside after 1.5hours to see how much longer and I was told 30 mins. I came back in 30 mins and they told me they called me and I didnt answer so they gave my table away. I told them I was here out front in my car. The hosts were rude and told me well I’ll have to wait since I didnt show. I asked for a manager and he apologized but my party of 15 is still waiting now over 2 hours. I have never had rude and horrible service at this location. I feel you need to train your employees to be more customer friendly and own up to their mistakes!!!!!
When someone can’t afford a salad for 10.99. Is it company policy to turn the person away because they only have 9.00. Because they are homeless and very sick.
I ordered 150.00 worth of gift cards for Christmas and I received two 10.00 bonus cards. I was going to use them tomorrow and noticed they had expired on 2/12/2019. The closest Olive Garden is 1 1/2 hours away so I don’t get there too often but would really like to have the bonus to use when I do go. Is there any way they could be replaced? Thank you so much.
Gayla Kain.
I am very upset with the Manager and the waitress at the Olive Garden at 910 Plaza Blvd. in Lancaster , Pa.
First let me say that this was a awful experience that never should have happened to us… This was supposed to be a memorable time for my husband and myself to enjoy a wonderful dinner and celebrate a new chapter in our lives. I just wanted to go to a nice restaurant and have a good time.. We were celebrating a new job and this is the experience we encountered . We had a lovely dinner , no problem there, we received the bill and it looked wrong to us .. We had several gift cards to use. The waitress was all over the place, We told to come back to fix the bill. ON the bill, we noticed it was for 3 people not 2. another mistake was that there were 3 meals on the receipt . the entire bill came to $31.87. she told us that the gift cards were taken off the bill. Then we tried to tell her we are not paying for someone else’s meal it was just the two of us NOT 3 PEOPLE!.. My husband called her back and asked for the manager who could care less he was just going to let us walk out of there and pay for something we didn’t order.. Really?? until my husband got mad and pointed out the mistake he then took a different attitude towards us. I just wanted someone to know that was not professional in my book.
After all was said and done the bill was adjusted to what it should have been it came to $9.16
from $31.87
Thank you for ruining a perfect day for us both …
The manager was not going to adjust it for us his name was Tucker Luke
Is that the kind of managers you hire there ??/
Sincerely ,
Elizabeth Barr
Went to Our Hamilton rd Olive Garden like we do every week and we always spend $80 easy. Not only Did it take 13 minutes for our server to greet us but the food was cold, her attitude was horrible, and the restaurant wasn’t even busy. We felt very unwelcomed. Never have I had an experience this bad anywhere.
when you ever putting a olive garden in Plattsburgh new York most everyone I talk with go to Burlington a hour drive or cost 38.00 to take a ferry than a half hour drive.we are all going to texas road house that is in Plattsburgh now instead of the cost of the trip,should look into it your missing a big opportunity.with the business,college ,hospital and factorys and 3 close by prisons within driving.
On March 9 four of us went to the Olive Garden in Amherst New York we were very disappointed with their meal the three of us had shrimp scampi and it did not have any of the Alfredo sauce and the asparagus were all cut from the stem part which was very hard to eat so I called the manager over to show her how dry it was without any of the sauce we all eat at the Olive Garden at least three times a month maybe sometimes four because we go on a Saturday but sometimes we go during the week to we are thinking about going across the street to the red lobster which they satisfied their customers when something is wrong
At the Gresham, Oregon location we had a delightful young man wait on us. His name is Robbie Cantrell. He made us feel completely at ease and welcome. He took care of our needs without making us feel like pests and was very helpful in every way. We all compliment you on your choice of employees! We will certainly return.
Dixie highway in Ohio has the worst Olive Garden. Actually the only bad one I have been to. I spent $90 to give kids good time just to be disappointed with salad that didnt have olive garden dressing, cold breadsticks with nothing on them, burned calamari, and a dirty facility. Very upsetting
Enjoyed a good meal only to be overcharged. Used my gift card and gave the extra money in cash. When I realized I had been overcharged I asked waitress. She was not happy and got manager and she said she put money back on card and gave it to me. Well no money on card.
I would like to thank the Oliver Garden in Lawton, Oklahoma for going above and beyond to host a party of nineteen for a wedding reception. The General Manager James Russell was extremely nice to work with, and he did his best to accommodate any special request that I had which was a lot. I cannot think James, Misty, and the staff enough for decorating, providing excellent service, and for making sure everything went according to plan. They had the table ready as soon as we walked in the door. Additionally, they made sure all six trays of appetizers came out shortly after our arrival. It was extremely impressive to see the kitchen serve all the guest at once all within less than an hour. Thank you again to everyone especially James Russell for ensuring my daughter had a perfect reception.
I Ronald Bergeron, want to know WHY YOUR RESTAURANTS USE SO MUNCH SALT IN YOUR DRESSING YOUR SAUCE ?
They charge my credit card in Texas and I live in Iowa. I have not left Iowa for several years
Dined at your Dover, Delaware location today for lunch and the establishment was closed at approximately 1:00pm because of a public health condition. I was billed for my lunch, along with other patrons. We did not receive any explanation why the eatery was shut-down. Very disappointed with this issue and why were customers billed/served during a “possible health issue.” Please provide feedback regarding this matter, thank you.
My wife and I have been frequenting Olive Garden for several years now even though we have to drive 35 miles one way to enjoy all you have to offer. And there’s a lot! We have also purchased many gift certificates for friends which they value and appreciate immensely. Just an idea I would like for you to consider. For customers who, 1) Are eCLUB members, and 2) Have receipts from Olive Garden for $1,000 or more. . .would it be possible/feasible to offer tham a complimentary meal not to exceed $50.00 in value. I think this would not only be added incentive to thank and retain your loyal customers, but would also draw in many new patrons which would cause your revenue bast to grow and even EXPLODE! Generating a much larger income for your company as well as an added gesture of “thanks” to those who have helped make Olive Garden such a success in the first place, would be a WIN-WIN in my book. Thanks so much for your consideration of this matter and I shall be interested in hearing your response. A most loyal and appreciative customer and fan of Olive Garden, – Bernie Clark
I found 2 hairs in the calamari I have pictures to proof they where in the batter no in the platter
found hair fried into the batter of my calamari order I took picture 2 pieces , I called and manger on duty was not helpful , this was my lunch and I couldn’t even eat the rest
Olive Garden is one of my favorite places to go. I just learned they did called ahead seating so I call Southgate, Mi to make a call ahead for 8 Adult people tonight and they told me the policy is to only do call ahead for 6. I am setting here getting madder by the minute. My money for 8 people is not as good as when we only bring 6. I guess I am going to have to find a new favorite place. Discrimination is what I feel like this is.
I’m from a small town near Watertown SD, I feel that adding an Olive Garden in Watertown would work quite well. There is a shut down IHOP that you could convert into an Olive Garden. I think it would be a long lasting restaurant because Watertown doesn’t have a nice family restaurant such as Olive Garden. Thx for taking the time to read!
I went the first week of May 2019 to make a reservation for my Mother’s 100th birthday, on June 23rd. I was assured they could handle a large party. I had estimated about 40-50 people. Once I had the final count, I called and gave them, which was 60 people, again told no problem. The manager (I believe his name is Chris) asked me to get there early, I arrived at 1:15 for a 2:00 reservation. Our family started arriving and we had no place to go to be seated. As soon as I arrived, I was told the staff was trying to call me to discuss the reservation, MY CELL PHONE NEVER RANG NOR DID I HAVE A MESSAGE from them, I truly think they had not tried. I was told we could not have everyone together or in the same area. I found that unacceptable because there were enough booths and tables in that area. The staff that were seating people, put 3 people at a table for 10 in our section. WE NEEDED THAT TABLE, that was POOR management by the front staff and the manager was very hesitate to ask if the 3 would be willing to move. I told him he could or I would, he finally did and they were very agreeable to move. I am very disappointed in the professionalism of the staff/greeters for OG, I understand they were having a conversation about me voicing their opinion, my daughter overheard and told them they shouldn’t be having the conversation and talking about me when they had people coming in. The manager NEVER came back to see if we were okay or if we needed anything. UNACCEPTABLE, not a very good manager!!!!!
The SERVERS we had 3 or 4 for our group, was very, very good and took care of all our needs.
I AM VERY, VERY DISAPPOINTED IN OG, THE MANAGER ON DUTY AND THE GREETERS. I WILL NEVER EVER GO TO OG FOR ANY FAMILY FUNCTION AGAIN.
June 26, 2019 ~ We usually enjoy Olive Garden even though the quality of the wait staff has been in decline. After our experience today, it becomes clear why Olive Garden might be struggling. Around 1:30 PM, my husband and I were underwhelmed by being seated by the most bored hostess we’ve ever experienced (long blonde hair). One word, “Come,” was our clue to follow her to our table. She placed the menu down and left without a word. After about 5 minutes, the hostess returned and asked a lady sitting at a table across from us, if she still had not been waited on, and was told no. She took her drink order and when she returned with it, she told the diner that she would bring her some salad and bread….which she later did. She failed to look our way as we still sat 10 minutes later, without ever being acknowledged by anyone. My husband said we should leave and I suggested we wait 5 more minutes. Fifteen minutes after arriving, we got up and walked out. On our way out, the same hostess who had seated us fifteen minutes earlier, finally spoke and said, “Thanks for coming, I hope you enjoyed your meal.” I responded back, in front of customers in the lobby, “We were never waited on.” We enjoyed a wonderful meal at Briquettes, whose staff seemed happy to have us as customers and made our dining experience pleasant.
Worst experience ever. Would like someone from your corporate office to contact me.
od afternoon. I would like to start off by saying that I, like most of the people in this country, absolutely love Olive Garden restaurants and go quite frequently. In my many visits, I have had great service but also awful service. More often than not, the food is delicious, but have also gone and the food was certainly less than good..in all of my hundreds of visits I have never felt the need to reach out and complain. I am aware that food can be cold and wait staff can have bad days. Today however, I feel I need to say something about an incident I witnessed in the restaurant. I came in for lunch and, like always, was pleasantly greeted by the hostesses and seated right away. My party and I were enjoying our lunch when something caught my attention. I overheard two older women (when leaving I learned their names were Sylvia and Jennifer) at the hostess station making snarky remarks and making fun of another employee up in the lobby. This continued until the young lady they were making fun of finished cleaning windows and what not up front. It continued even after the young lady started crying and clocked out and left. I can’t tell you exactly what was said, but I can tell you from the looks of it, the two older ladies that were working this afternoon had a great time at the expense of a co worker that didn’t even look like she could be 18 years of age. Two middle aged women standing there in the front of a well established restaurant ganging up on a child..at work..for everyone to hear and see right in the lobby of the restaurant.as loud as they were, I guarantee this isn’t the first incident on this girl and probably others employed there as well. Lord knows what they say about us customers..I will be telling all of my friends and family of this and will never set foot in any Olive Garden establishment again
So my friend and I dined at Olive garden in Christiansburg, VA today. The food was great. The waitress was good. However, the special stated, and I quote: Limited to FIVE $5 take homes per entree. We tried to get THREE entrees and were told that we could only get ONE $5 take home meal per entree. Although that is obviously not how it was advertised on the menu or online. I’m quite disappointed in this. Lies are never ok. I really feel you need to correct your menu and online advertising or you need to give the deal how it is already written in black and white. Thanks.
I am a customer of yours that would die to eat at your restaurant and no matter what state or city i am in I am looking for your restaurant but i was very disappointed to hear that your co is supporting a racist, bigot of a man(BOY) that you call a president and for that i will no longer be supporting your restaurant. How can you sit by and watch this man treat children no mater if immigrants they are still children they way he does. If you want mine business and many more who feel like i do you need to come out in person and tell us if this is true or not..,
The entire experience was awful. To begin, our water ended up spilled into the soup. Back to the kitchen it went. The salad should have come out first, but ended up coming out with the soup replacement. My spaghetti came 20 mins after my dinner companions soup was re-served and was cold. Once both of us were finished, our bill came and we found we were double charged on the soup and salad. The waitress never came came back to the table, so we had to grab another waitress to ask for her to fix the bill. This debacle ruined my entire evening which was to have been an enjoyable experience. Probably not going to visit Olive Garden again anytime soon.
Very mad with the food and service. I’ll never go bavk
We went to the olive garden in st. Louis. The salad was drowning in dressing. Bread was plain no butter or salty flavor. They ha the mg husband a tap flat beer. They were out of most of the wine I asked for. The good was cold and bland. I bite a bone in my lasagna. The waitress didn’t say much to us. We asked for the manager and the waitress said she cant find him. Lol. Omg. We send 67.00 we should have gone to taco bell.
Salad was not fresh while waiting the waiter looked at one time like he was blank food was not as good as normal this is my birthday 1st choice but this was not a good experience today a little girl was sick she went to rest room threw up not knowing I walked the bathroom on my way home I got sick and threw up I was on my way downtown Charlotte for my Birthday Celebrations. and to go home where I got sick again
Olive Garden is a superb venue for individual and family dining. I would like to see a marketing study for a break-off of Olive Garden entitled “Olive Branch” a smaller version of Olive Garden for markets in areas less than 100,000….I reside in the Kelso/Longview area of Washington State. We have a great market for a smaller version of Olive Garden. It would be a money maker.
This past Monday we wanted to celebrate my 5 year old Grandson’s birthday at the Olive Garden on Walden Ave, Cheektowaga, NY. This was his choice. We arrived around 6:00 PM and were finally seated at around 6:40. After our order was finally taken we sat and waited for our food to be delivered. We got our salads, but received the wrong soup, which was luke warm. We sat again for over an hour watching tables who were seated after us and a large table of 12 who also was seated long after us all get their food. Meanwhile my grandkids were getting very restless. We finally got our food which looked terrible, like it was sitting for a while and cool to the touch. My husband who ordered the all you can eat pasta, was never even asked if he wanted more. We were never asked if we wanted another beverage. To top it off, my son found a hair in his pasta. By this time it was after 8:30, the kids were tired and our Birthday celebration was ruined. We were so very disappointed. The manager did comp our meal, but it was too little too late. We will not ever be returning to that restaurant and it will probably be a long time before we even consider going to an Olive Garden Restaurant. My grandson was so upset that it was too late for us to have cake and ice cream and needless to say so were we.
On Monday October 12th my family and I dined at the Olive Garden located in Merritt Island. We sat down about 6pm and had begun the worst dining experience of our lives. It began when the tall black waiter came over to take our order. He was staring at me close up and I should have gone with my instincts to change tables right there. As we ordered he seemed to either be on drugs, or somewhat handicapped mentally. Several things went wrong but that isn’t even the issue. When I asked for lemon in my water he answered by saying so you want water in your lemon ? He then stated that he apologizes and I would be upset too if my best friend was going to kill himself. I responded by saying, that is ok. I did not mean it as it is ok for his friend to kill himself, but it is ok that he got the order wrong. The way he took it. He lashed out at me by saying, oh, so it is ok if your best friend kills himself ? Huh, that’s alright huh ? I did not answer him. The remainder of our entire experience was horrible. Each time we asked for something, he woyld come close and proceed to answer as if he would do something to us. I did not want to call anyone in fear of him lashing out or worse. Thank god we were able to leave. Next, we leave and 30 minutes later my son of 13 years old is having severe stomach cramps. To make it as short as possible, we go home and he is still in severe pain at 1230 after midnight. We rush him to Viera hospital. In turn, he is sent by ambulance to the Orlando Childrens Hospital to have his stomach pumped by a naso-gastric tube for the next three days. It tore me up inside to see them stick this tube down his throat. In all, my wife, son, and I remained in the hospital until Wednesday. The diagnosis was an obstructed bowel and small intestines. The tube was able to clear the obstruction, otherwise they were planning to do surgery the next morning. Thank god. When I sked if he had food poisoning, I was told they could not tell. What I am saying is that the incident was triggered by him eating the chicken parm. He was the only person to order that. I do not know if the waiter may have caused this, or the chicken itself. I am also saying that there seemed to be something maniacally wrong with the waiter. I will not br following this up, as I dont have any proof of anything except what I have told you. In all, my son missed the entire week at school. He had to see his GP on Friday and was cleared to return on Monday October 21st. I am writing you for thr following reasons : 1. I wanted to ask if any other customers reported any problems with the tall black waiter or the chicken parm ? I am certain the answer is no. 2. To let you know what transpired without leaving my personal info here. With all that said, it should be easy for you to substantiate my story since you are located in Orlando. We were transported into the Florida Hospital ( Advent health children’s hospital ) very early Sunday morning 5 to 6 am, from the Viera hospital by ambulance.
I did not have a the greatest experience with contacting the corporate office. They seem to be a bit annoyed with dealing with customers, so I recommend that everyone contacts customer service directly through their phone number or contact them on Facebook.
Hi. I ordered $120.00 in gift cards on November 6th online. I thought your promotion was going on. Where you spend $50 to get $10. I need to purchase another $30 for a total of $150.00. I was checking to see if I can get $10 promotion for every $50?
I had the most amazing dining experience last night at your location in Thornton, CO (1151 E 120th Avenue). I dine alone quite often and was seated at a back table. Several servers walked past me with no acknowledgement. Suddenly a young man named Michael stood next to my table asking if anyone had helped me yet. I said no, and he proceeded to take my drink order. Knowing I was not in his station, I hesitated to take him away from his assigned station, but he insisted on taking my order and serving me. He was extremely friendly and accommodating. You have an amazing asset in Michael and he should be commended for going above and beyond on a very busy dining night.
Worst food and customer service at the Olive Garden in Wilson, NC restaurant. Filed a complaint and Kela sent a generic email stating some mess about someone from the Wilson store would contact us blah blah blah. December 14 and still no follow up. Poor customer service. Wanted to start with proper avenue for filing complaint and still no response. If this is the best you can offer, just say so and I will pursue another route. Again, horrible customer service. I expected better from Olive Garden!
Myself and two co-workers ate at the Olive Garden in Merrillville, IN on 1/8/20. We ordered the lunch specials with all of the soup you can eat but we were disappointed because the Pasta Fogil was very runny, no meat and the strip of carrots were at least three inches long. We decided to try the Chicken Yoki and that did not have any flavor so I looked for salt and pepper but there was not any on the table. We ate there on a regular basis and never had any problems with the food. We should have said something but the waitress was so nice we did not want to hurt her feeling and yes we gave her a $9.00 tip since it was not her fault. It has been bothering me about since yesterday and today a co-worker asked if I would go back. Well it depends since this is the first bad experience I had. Do you guys change recopies and cooks?
**** BAD SERVICE *****
Wanting to address a review on this location, an unpleasant experience, we are near 20 years customers of yours, however the service at Olive Garden has gone down so much, that we are thinking of Soping to go to your restaurants, the welcoming at your stores is not as a Family oriented as it used to be, the attention to the customers its pretty much Technical, kind of a drive-thru fast food restaurant, the difference is that compare to the price High, the service its very low, we get better service at Whataburger, Culverts which they are amazing, or any other fast food….I am sorry to compare you to fast food restaurants, and for sure I am not trying to offend the fast food industry. “YOUR SERVICE GOT SO MUCH DOWN” its a shame, even our children brought it to our attention, I was giving you the benefit of the doubt before I post the review, however looking at the many NEGATIVE reviews not only this Store but many others around.
we have choose your restaurant for an special occasion of Valentines and UNFORTENATELY was not sweet as you would expect it to be, we have purchased as we normally do, appetizers, salad, main course meal for each of us Party of Five “Family”, our drinks, and my Wife and I purchased a Sangria to celebrate, sometimes we ordered bottle of wine, and any unfinished portion has been always allowed for us to take it Home, our experience today we cut our meals short, and wanted to leave the restaurant, I had to ask many times for items needed to our table, I guess there was a shift of crew, a lot of waitresses gathering just chatting but not taking care of the customers, Managers and assistant managers pretty much in the same page, you really can tell what are there names, as the name badges the personnel wears are all scrambled hard to read, believe me I want it to give names, but I couldn’t read any of them, plus the employees very hard accesible to talk, they were there but they hardly connect with customers, there was a tall black lady, I guess she was a Manager or assistant, we got her attention, requesting that we will like to take our special drink we have ordered to be taking home, which we paid $19.50 and had barely touch it, as we have asked a boy that works there before and he have stated sure no problem, let me bring you a container, he didn’t show up back again, we waited for 15 minutes or so, anyway its not how much we paid or the drink it self, “ITS THE WAY THIS LADY TALK BACK TO US” that plus the unpleasant experienced made me to write this review, about your service, we spent over $144.00 usd but what is more of loosing other than the money spent, its our time and the sour taste of the experienced with my Family, please take this as constructive criticism to improve service, not much for your benefit $$$, but please do it FOR THE CUSTOMERS NAD THE LOYAL CUSTOMER LIKE US. THANK YOU.
I was in Cape Girardeau Mo on March 12, 2020 and decided to purchase food for dinner for my family in carbondale, IL. The food was terrible. I Purchase Minestrone and zuppa toscana soup,salad. The soup tasted like it had been water down. it had know flavor. it was good. I spent $65.14 on this meal and know one could eat it. if you want to check the ticket number is 76457 Thanks for your help
Last night, May 22 2020, my daughter and I place 2 carry-out orders which totaled just over $100 at your Noblesville Indiana restaurant for your buy 1 get 1 free. We arrived at 7pm and our orders were brought out and ONCE AGAIN the orders were wrong. My daughter ordered 3 Fettuccine Alfredo meals with extra Fettuccine sauce and paid extra for grilled chicken for each and 2 came without the chicken. She also ordered your grilled shrimp, 20 piece for $3.95. When she checked there were only like 7 piece. I ordered your Spaghetti with meat sauce and paid extra for 3 meat balls and also order the same for. When we got home I checked my free meal and found that there were only 2 meat balls. The other issues are that that when asked for extra Fettuccine sauce on the side my daughter was told that would cost extra. When she asked for just 1 extra bread stick for each meal she was told that that would also cost extra. Here’s the bottom line. When we have dined-in we could eat all the bread sticks we wanted at no change. If we wanted extra Fettuccine sauce there was no extra cha charge. Whether you dine-in or carry-out everything should be the same. Your carry-out fails.
I forgot to add this to my first complaint. As I said we arrived at 7pm for our carry-out order. We didn’t leave until 730pm because of all the problems with our order. There was continued push back from that restaurant manager i.e. no extra sauce on the Fettuccine Alfredo, 3 bread sticks instead of just 2 and extra Fettuccine Alfredo sauce on the side. As I said everything that applies to dining-in SHOULD also apply to carry-out .